Frequently Asked Questions
Everything you need to know about your LONDI shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international delivery can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags still attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
LONDI accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.
Are your materials ethically sourced?
Yes, we are committed to sustainable fashion. We partner with certified manufacturers who prioritize fair labor practices and utilize high-quality, eco-friendly fabrics.
Can I track my order?
Once your order is shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.